Contact Us

At Joystar we love to hear from our customers and brand supporters. You are always welcome to contact us with questions on your bike, comments on our service, and stories of your Joystar adventures.

Contact Customer Service

To reach our Joystar customer support team please fill out the following form by clicking the support button located in the bottom right corner of the page.

We are also available on Facebook and Twitter.

If you have any suggestion or advice, please feel free to write down your idea or call us and we will get back to your as soon as possible.

Company: Joy Kie Technology Co., Limited

Address:61 Mody Road, Mirror Tower, Unit 2 of LG 1, Tsim Sha Tsui, Kowloon, Hong Kong

For general customer service requests please contact us at:


For International Distributors requests please contact us at:


Contact Form

Got a question? We'd love to hear from you.
Send us a message and we'll respond as soon as possible.

Regarding after-sales problem, please fill in the order number and attch related photos

Please attach a file or image to the message, if necessary.